Privacy Policy
SpanGrade LLC (“SpanGrade”, “we”, “us”) respects your privacy. This policy explains what information we collect when you use our website at spangrade.com and how we use it. The QuoteCrunch product has its own in-product privacy disclosures that apply to data you enter inside the product.
This policy is written for the SpanGrade marketing site. QuoteCrunch and other product surfaces may provide additional product-specific disclosures.
1. Information we collect
Information you give us
- Email address and message content, when you contact us at support@spangrade.com.
Information collected automatically
- Anonymous usage analytics through Vercel Analytics — page views, referrers, and country-level location. Vercel Analytics is cookieless and does not track users across sites.
- Performance metrics through Vercel Speed Insights — page load times and Core Web Vitals.
- Standard server logs — IP address, user agent, and request timestamps — which we use to keep the site running and to detect abuse.
We do not collect financial information, health information, or other sensitive personal data on this website.
2. How we use information
- To respond to your questions when you contact us.
- To understand how visitors find and use the site so we can improve it.
- To detect, prevent, and investigate fraud or abuse.
We do not sell your personal information.
3. Who we share information with
- Vercel — our hosting, analytics, and performance-monitoring provider. Vercel processes server logs, analytics events, and performance metrics on our behalf.
- Our email provider — to deliver direct email conversations you initiate with us.
- Government authorities, where required by law or to protect our legal rights.
4. Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Request deletion of your information.
- Opt out of marketing emails if we add an update list later.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, email us at support@spangrade.com.
5. Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it.
6. Changes to this policy
If we make material changes to this policy, we’ll update the effective date above and, where appropriate, notify subscribers by email.
7. Contact
Questions about this policy? Email support@spangrade.com.